Shipping policy

Last updated: October 26, 2026

The short version

We ship worldwide: the United States, the United Kingdom, Canada, Australia and most other countries.
Subscriptions ship free, every time: your first order and every renewal, wherever you live.
One-time orders: free from $67, so the Starter Kit always ships free. Below that (a Single Tin on its own), a flat $4.90 to the United States, the United Kingdom, Canada and Australia, and $6.90 to the rest of the world.
Tracked delivery, usually 7 to 15 days after your order ships to the US, the UK, Canada and Australia.
No surprise fees at your door in the US, the UK, Canada and Australia.

Shipping rates

Ship to	Subscription orders (first order and renewals)	One-time orders under $67	One-time orders from $67
United States	Free	$4.90	Free
United Kingdom	Free	$4.90	Free
Canada	Free	$4.90	Free
Australia	Free	$4.90	Free
Rest of the world	Free	$6.90	Free

Rates are set in US dollars and shown in your local currency at checkout. You always see the exact shipping price before you pay.

Where we ship

United States: all 50 states and Washington, D.C. We can't ship to APO/FPO/DPO addresses or U.S. territories yet.
United Kingdom: England, Scotland, Wales and Northern Ireland (not BFPO addresses).
Canada: all provinces and territories.
Australia: all states and territories.
Everywhere else: most other countries. If we can deliver to your address, your country appears at checkout.

Delivery times

We prepare your order within 1 to 3 business days (Monday to Friday, excluding public holidays). Once it ships, delivery to the US, the UK, Canada and Australia usually takes 7 to 15 days. Other countries usually take longer, depending on the destination: your tracking link shows the estimate. You'll get a tracking link by email as soon as your parcel is on its way.

These are estimates. Holidays, weather or customs checks can add a few days. If we can't ship your order within the time stated here, we'll email you with a new date and the option to cancel for a full refund.

Subscriptions

Your subscription ships automatically every 30 days, with free shipping on every delivery, renewals included. Moving? Update your address in your account before your next renewal date.

Taxes and duties

United States: sales tax, where it applies, is calculated at checkout.
Canada: GST/HST, where it applies, is calculated at checkout.
United Kingdom: VAT is included in our prices.
Australia: GST is included in our prices.
Other countries: import VAT, duties or customs fees charged by your country are not included in our prices and may be collected by the carrier on delivery.

In the US, the UK, Canada and Australia, you won't have anything to pay on delivery. If a carrier there ever asks you for a fee to receive a Gabi order, email us the receipt and we'll reimburse it.